← All guides

Reach customers

Connect your messages

Set up a sender before sending campaigns or replies.

Choose a channel

Open Manage, then Channels. The channels and sending options shown depend on what is configured. Where offered, choose Use Zocri or Use my own account and follow the setup steps.

Review the sending identity, reply address and provider requirements. Use private, project-scoped setup fields for credentials. An account being saved does not by itself prove that messages are delivering.

Send a test first

Use the test-send controls and check receipt on the intended channel. Then create your campaign, review its audience and message, and confirm the send or schedule.

Use customers' consent and the channel's template rules. WhatsApp replies live in Inbox where available.

Put it into practice.

Open Zocri →